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The most important skills to master as a virtual assistant in 2020

virtual assistants are in demand

According to recent data, the average virtual assistant salary in the United States is $4,000. This is expected to increase with the growing demand for more qualified VAs as businesses around the world go online.

The virtual assistant market is booming. This is no surprise considering the evolution of the workplace; the “traditional 9 to 5” jobs are still around, but people are diversifying, looking for flexible work hours that can be accomplished from the comfort of their homes while balancing their families.

According to recent data, the average virtual assistant salary is $4,000. This is expected to increase with the growing demand for more qualified VAs as businesses around the world go online.

This can already be seen in the explosive number of VA positions listed on websites such as Upwork, Guru, Independentand PeoplePerHour.

Our point is this: virtual assistants are in demand and you can earn a good salary working as one.

If you want to make the most of it and earn as much as you can, you need to make sure you learn the skills that customers are looking for in a top virtual assistant. Keep reading to find out what you should be focusing on in 2020 and beyond as a VA. Alternatively, you can get advice from a group of men.

Improve your communication skills

Communication skills are crucial for any assistant, especially one working online.

You’re probably sitting at your computer thinking, “I can communicate, I can totally be a VA.” We totally agree, but remember that communicating is not just about talking, it also involves listening, understanding and explaining.

Having below average communication skills can mean the difference between landing and keeping a client, or always switching from client to client. View this post for 14 ways to improve your communication skills.

Learn the most in-demand skills

Working as an assistant, especially a virtual one, in the digital age means keeping up to date with the latest in-demand skills.

In this year 2020, project management, Facebook and google advertising, and social media are the 3 pillars you need to focus on. Also, the ability to solve problems quickly, use shortcuts to work faster, and learn to use a range of software are all essential to staying competitive.

The more specialized your skills as a VA in 2020, the better off you will be.

There are a number of good virtual assistant training courses (check out this list) to help you build your social media, project management, and advertising skills. Never stop investing in yourself, because it’s the key to survival as a VA in 2020.

Organization is one thing!

Time management and organization are necessary skills for a virtual assistant to cultivate. Your client will want you to be on the ball at all times; ready to work, able to adapt and ready to plan ahead. You will need to strategize for the problems and opportunities that will arise in the future.

As a VA, you will be required to complete a number of tasks, including email management, data entry, and project management. When working, try “batch” rather than multitasking, it’s much more efficient but it will require a bit more organization.

Basically, instead of trying to do a number of different tasks at the same time, you’ll do as much of the same task as possible in one go.

So, for example, rather than opening the email every hour while you sort through your accounts and write up a business proposal, you sit down twice a day and respond to all the emails you receive. So focus on working on one “batch” of emails before moving on to another “batch”.

Think, Listen and Learn

Thinking skills should not be taken for granted, especially if you work as a VA. Part of the job is to be resourceful; take the customer’s instructions, apply them and find ways to add value.

You must be able to do research. In this case, Google is your best friend, customers won’t expect you to know everything, but they will want you to know.

Work smart, not hard

To make it a successful VA in 2020, you will need to work smarter, not only for your client but also for yourself. You need to understand the business side of your job.

• Which customers pay the most?

• Do any of your customers need to benefit from a price increase?

• Which are reliable?

• Are there specific niches that generate the most revenue? How can you increase your specialization?

• What can I outsource without compromising quality for my clients?

Understanding the answers to these questions is essential to successfully running a VA business.

Ultimately, acquiring the skills you need as a VA isn’t difficult. It will just take a little time and effort but in the end it will be worth it!


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