Student Experience Coordinator job at UNIVERSITY OF SYDNEY

  • Full-time, fixed-term position until December 31, 2023 (with possibility of extension)
  • Opportunity to provide support for the successful delivery of engagement activities and programs throughout the student cycle, from recruitment to graduation
  • Base salary $91,644 per year + 17% superannuation

About the Opportunity

This is a great opportunity to develop your skills in a student-focused role. This rewarding position has a significant impact on the academic, personal and professional success of students in the Faculty of Arts and Social Sciences.

We are a fun, successful and supportive team that values ​​your professional development and positive outcomes for students and staff and celebrates our victories. In 2018, our team was recognized for these achievements by receiving two Vice-Chancellor’s Awards for Excellence and in 2020 for Excellence in the Special Award category.

The Student Affairs and Engagement team is dedicated to achieving this impact by developing and delivering effective, evidence-based programs and initiatives across the student lifecycle in the areas of orientation, transition, academic counseling and progression, leadership development and volunteerism, student engagement, health and well-being, work-integrated learning and careers.

As a Student Experience Coordinator, you will provide high-level administrative support for the successful delivery of our portfolio of programs and student activities, including our flagship programs below:

  • First year transition
  • Dalyell Fellows
  • ArtSS Career Ready
  • Student Affairs
  • Student health and well-being

The Student Experience Coordinator provides administrative support to the Manager, Student Affairs and Engagement to enhance the student experience from recruitment to graduation.

Your main responsibilities will be to:

  • provide high-level administrative support and operational guidance for the suite of portfolio enrichment programs, projects and activities
  • create and distribute a range of marketing, promotional and communication materials
  • provide advice on policies and procedures to students and academic staff
  • prepare high-level reports and documentation, including statistical data and analysis
  • answer and resolve complex queries with discretion, tact and diplomacy
  • participate in the planning, implementation and evaluation of strategic and operational plans
  • monitor, report and evaluate the success of portfolio programs and projects
  • coordinate the administration of student affairs, including appeals, progression, academic advising, and academic integrity case management

About you

  • the ability to work both independently and as part of a team, showing initiative and exercising good judgment in problem solving
  • demonstrated excellent oral and written communication skills, with an ability to prepare reports, correspondence and communications in an accurate, efficient and sensitive manner
  • demonstrated superior organizational and planning skills
  • demonstrated negotiation, conflict resolution, relationship building and influencing skills
  • demonstrated superior ability to produce marketing materials and knowledge of software and systems
  • demonstrated high-level ability to develop, review and implement policies, procedures and systems

To keep our community safe, please review our COVID Safety Precautions which constitute our entry requirements for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. Australian temporary residents currently employed at the University of Sydney may be considered for a fixed-term contract for the duration of their visa, depending on hiring area and position requirements.

Pre-employment checks

Your employment is conditional upon the completion of any required pre-employment or background checks on terms satisfactory to the University. Likewise, your continued employment is conditional on your satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary action, including the termination of your employment.

EEO declaration

The University of Sydney is committed to diversity and social inclusion. Applications from people of diverse cultural and linguistic origins; equity target groups, including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent are encouraged.

How to register

Applications (including a cover letter, CV and any additional supporting documents) can be submitted through the Apply button at the top of the page.

Please attach supporting documentation addressing the points below:

  • provide an example of the most complex project or event you have managed, from concept to delivery, and the milestones achieved
  • attach an example of your writing, it can be a report and/or marketing documentation (maximum 2 pages)
  • provide an example of how you prioritize and manage competing priorities in a busy, high-volume environment.

If you are a current University employee or a contingent worker with access to Workday, please log in to your Working day account and navigate to the Career icon on your dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable accommodation or support in completing this application, please contact Paulina Rojas and Nicole Feain – Recruitment Operations at .to

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Click to view the job description for this role.

Applications Close

Sunday, December 11, 2022 11:59 PM

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